through SuperTravel is the same or not substantial then there is no point to book your hotels through SuperTravel. If the price difference between booking directly vs. So, Should You Book Hotels Directly or Through SuperTravel? If SuperTravel were not a legit company, why would such a well-known basketball player invest his money in a scam company?īy taking these few major factors into consideration, we can’t deny that SuperTravel is legit.Īpart from being a legit platform, it often offers cheaper rates than booking directly with hotels. On top of all that, SuperTravel got funded by Stephen Curry, the greatest basketball player of all time. Moreover, SuperTravel’s parent company,, has been in business since 2016 and it is a fact that scam companies don’t survive this long. Such well-known media outlets probably wouldn’t feature SuperTravel if it were a scam. SuperTravel has been featured in the New York Times, Forbes, TechCrunch, and dozens of other press outlets. While it’s true that booking through SuperTravel carries high risks, including those mentioned above, but as far as its legitimacy is concerned, it is indeed a legitimate company. Having said that, let’s conclude: Is Super Travel legit? However, you can minimize these risks by following the tips mentioned above. So these are 4 major risks associated with booking a hotel through SuperTravel. Look for reviews, amenities, photos of the hotel, etc. Tip: Thoroughly research about the hotel you’re considering for your stay to avoid any nasty surprises when you arrive at the property. Therefore, you’ll have to accept the hotel as it is. In a situation like this, it is quite possible that SuperTravel may push things onto the hotel, and the hotel’s staff may turn around and push things back on SuperTravel, leaving you stuck in the middle. Similarly, do not expect refunds directly from the hotel since they are not liable for your booking. So if the hotel you booked through SuperTravel does not meet your expectations or it is not as exactly as shown in the listing, unfortunately, you can’t do anything.ĭo not expect that you’ll reach out to SuperTravel and they will refund you, book you with another nearby hotel, or anything else. The Standards of The Hotel Are Out of SuperTravel’s ControlĪnother risk/drawback associated with booking through SuperTravel or any other online travel agency is that the standards of the hotel are out of their control since they are a 3rd party booking service. Tip: If there’s a chance that your travel plans might change, it’s advisable to pay a little extra and choose a refundable booking option when booking through SuperTravel.Ĥ. While at other times, the hotels also “bump” those guests who have paid the least through an online travel agency like SuperTravel and resell it to someone who has paid more directly.Īnd upon the arrival of the guest at the hotel, they deceive them by denying the existence of their reservation. Sometimes SuperTravel fails to notify the hotel about the guest’s reservation, resulting in no reservation or overbooking for the same room. Now if we talk about the risks/drawbacks associated with booking through SuperTravel, here are the major ones:īooking a hotel through SuperTravel comes with the risk of not having your reservation. So that’s why the risks associated with booking through SuperTravel are high as compared to direct bookings with the hotel. In the same way, making changes, cancellations, and getting a refund becomes more complicated when your hotels are booked through SuperTravel since a middleman is involved. Since an intermediary is involved between you and the hotel, you’re most probably going to be stuck in a lot of back-and-forths between the hotel and SuperTravel.Īnd this makes the whole process of resolving your issues a bit more complicated and your issues take longer to resolve. In case something odd happens and you need any help, you will have to contact SuperTravel and then they will reach out to the airline you are booked with and then SuperTravel will get back to you. Therefore, the hotel isn’t liable to help you directly if something goes wrong. SuperTravel basically acts as an intermediary between you and the hotels.īeing a middleman, SuperTravel collects your payment and is responsible for your booking, not the hotel you booked with since your contract is not directly with them, it is with SuperTravel. However, the risks of issues associated with booking through SuperTravel are high as compared to booking directly with the hotel.Īlthough problems can occur even with booking directly with the hotel as well, the chances are much lower compared to booking through SuperTravel. Super Travel is certainly a legit online travel agency as it has been in business for several years and featured in The New York Times.
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